At FOUR S GENTLEMEN LLC, we are committed to providing our customers with high-quality products and a satisfying shopping experience. If you are not completely satisfied with your purchase, we offer the following refund and return policies to protect your rights.
- Return Policy
Return Period
You may return your product within 30 days of receipt. Please ensure that the product is unused, in its original condition, and with all tags and packaging intact.
Return Conditions
To ensure smooth processing, returned products must meet the following conditions:
Unused, with original packaging and tags.
Free from damage or contamination.
Return Request
If you require a return, please contact us at:
Phone: 254 708 9985
Please provide your order number and reason for return. - Refund Policy
Refund Processing
Once we receive and inspect the returned product, we will process your refund within 5 business days. Once we confirm that the return is eligible, the refund will be automatically credited to your original payment method.
Shipping Costs
Return shipping costs are the customer’s responsibility, unless the return is due to product quality issues or the wrong item was shipped. Original shipping costs will not be refunded. - Exchange Policy
We currently do not offer product exchanges. To exchange for a different size or style, please request a return and place a new order. - Damaged or Incorrect Items
If the item you received is damaged or not as ordered, please contact us within 48 hours of receipt. We will provide a return label and exchange the item as soon as possible.
Thank you for choosing FOUR S GENTLEMEN LLC. We look forward to providing you with quality products and service!